Connecticut AG Reveals $85K Privacy Settlement with TicketNetwork
Connecticut Attorney General William Tong (D) announced an $85,000 settlement with online marketplace TicketNetwork on Tuesday, the result of an investigation into potential violations of the Connecticut Data Privacy Act (CTDPA). The AG said over two dozen cure notices were sent to the company in four separate sweeps addressing privacy notice deficiencies, and that TicketNetwork repeatedly said they have fixed the issues when that was not true.
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“The Connecticut Data Privacy Act gives consumers powerful baseline rights, including the right to access, correct, and delete personal data stored and collected by businesses, and the right to opt-out of the sale of personal data and targeted advertising,” said Tong in the press release. “Covered businesses must maintain clear privacy notices that describe these rights. This law has now been in effect for two years. There is no excuse for continued non-compliance, and we are prepared to use the full weight of our enforcement authority to protect consumer privacy.”
TicketNetwork must also comply with CTDPA requirements, keep metrics on consumer rights requests received under the Act and provide a report of these metrics to the AG under the settlement agreement. Tong said his office sent its first cure notice to the company in November 2023 regarding issues with its privacy notice, but TicketNetwork didn't fix the problems within the 60-day window to cure.